Privacy Policy
Effective Date: June 5, 2025
Last Updated: June 5, 2025
Karios Insight, LLC ("Company," "we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or subscribe to our AI-generated macroeconomic sentiment data and related bias overlays or alert services.
By accessing our services, including account registration via Discord OAuth, you acknowledge and agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information
- Name (if provided)
- Email address (automatically collected via Discord login and used for Stripe checkout)
- Your Discord email address is stored securely and used to link your account to our platform and payment provider.
- Payment details (processed securely through our payment platform)
- Discord ID and username
- Any communication with our support team
b. Automatically Collected Information
- IP address
- Device and browser type
- Usage data related to website interactions and Discord activity
2. How We Use Your Information
We use the collected information to:
- Authenticate users via Discord login
- Provide and manage your subscription service
- Grant and manage access to our private Discord server
- Improve our AI-driven sentiment analysis services
- Respond to customer support inquiries
- Maintain security and prevent fraud
- Comply with legal and regulatory obligations
- Analyze anonymized usage trends to improve future services and business strategy
- Train internal models that enhance the accuracy of AI-generated sentiment (without identifying users)
- If local AI tools are offered in the future, they will run offline by default and not collect user data unless explicitly connected to our platform
3. How We Share Your Information
We do not sell or share your personal information with third parties for marketing purposes. However, we may share information in the following cases:
- With payment processors to facilitate transactions
- With law enforcement or regulatory bodies, if required by law
- With service providers who help us maintain and improve our platform (under confidentiality agreements)
- In anonymized or aggregated form, with third parties or partners for analytics, business development, or strategic planning. No personally identifiable information will ever be sold or disclosed without explicit consent.
4. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. You acknowledge that you provide your personal information at your own risk.
5. Your Choices and Rights
You may request to access, update, or delete your personal information by contacting us at support [at] kariosinsight [dot] com, subject to legal limitations.
You may cancel your subscription at any time using the tools provided in your customer dashboard. All sales are final. Refunds will not be issued for partial use, early cancellation, or dissatisfaction with the service.
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to improve user experience and analyze website traffic. We may also use privacy-conscious analytics tools such as Plausible or PostHog. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our website and Discord server may contain links to third-party sites. We are not responsible for the privacy practices of these external websites.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
9. Contact Us
For any questions regarding this Privacy Policy, please contact us at:
📧 support [at] kariosinsight [dot] com